Refund Policy

Returns and Replacements:

As we are providing non-physical products such as digital goods, software, or services. Due to their intangible nature return and replacement options are not available. However, If you encounter any technical issues or difficulties accessing or using our digital product, please contact our customer support team. We will make our best efforts to assist you and provide necessary troubleshooting steps or offer alternative solution.

Refund Policy:

Eligibility: You are eligible for a refund if:
You have encountered a technical error or issue caused by our side that prevents you from accessing or using the digital goods, software, or services as intended. You notify us within 15 days of the date of your investment/purchase. You provide appropriate details and evidence to support your claim of an error or issue caused by our side.

Refund Process:

To request a refund, please contact our customer support team within the specified timeframe. We will review your claim and verify the error or issue. If it is determined that the error or issue is indeed caused by our side, we will initiate the refund process. Refunds will be issued using the original payment method, unless otherwise agreed upon. Please allow up to 7 days for the refund to be processed and reflect in your account.

Non-eligible Situations:

Refunds will not be provided in cases where the error or issue is due to factors beyond our control, such as compatibility issues with your hardware or software environment, user error, or failure to meet system requirements as specified. Refunds will not be provided if you fail to notify us within the specified timeframe.

Communication:

Our customer support team will be available to assist you throughout the refund process. Please reach out to us with any questions or concerns.